Backblaze Personal Backup

FAQs

• ★ Backblaze Maintenance Schedule
• How Do I Disable Two Factor Verification?
• How Do I Disable Locate My Computer?
• VAT for EU Customers
• How to find your userPub.pem file on a Mac
• Top Questions from CrashPlan Users
See all 87 articles

Troubleshooting

• Unable to install - Installer must be run as Administrator
• How to Roll Back Time
• Collecting Processes List (Windows)
• Collecting processes list (Mac)
• How to show the Backblaze Menu Icon (Mac)
• My anti-virus is disabled but I am still showing as 'offline'`
See all 27 articles

Installation & Setup

• ★ Settings Overview (Win)
• ★ Inherit Backup State
• ★ Settings Overview (Mac)
• How to configure Windows Firewall for Backblaze
• How to configure Bitdefender's Firewall for Backblaze
• How to configure Avast's Firewall for Backblaze
See all 30 articles

Subscription and Billing

• Paid Account Receiving Expired Trial Alerts
• Canceling and Deleting an Account
• Transaction History and Invoices
• Applying a Prepaid or Gift Code
• Removing a License from an Account
• Backup a New Computer
See all 10 articles

Backing Up

• ★ Backblaze Icon doesn't work after upgrading to Mojave
• ★ MacOS 10.14 Mojave FAQ
• Can Backblaze backup my OneDrive folder? (Windows)
• Backing Up a Boot Camp Partition
• Backblaze and Bootcamp
• How Can I Back Up MAMP? (Mac)
See all 27 articles

Restoring Data

• ★ How to Create a Restore from Your Backblaze Backup
• Direct Download Restores
• Preview Files
• Sharing a File
• How to disable encryption on Backblaze USB restore hard drives
• How to unlock an encrypted USB restore
See all 24 articles

How It Works

• Service Level Agreement
• How does Backblaze handle large files?
• What happens if I rename or replace an external drive?
• Can I select which hotspots to backup from?
• Issues Report
• What Happens If I Delete A File From My Computer?
See all 14 articles