Tax Collection and Fees for the Asia-Pacific Region
GST will be remitted for all services and goods received by people livin...
Tax Collection and Fees for Canada
GST will be remitted for all services and goods received by people livin...
How do I purchase a license for my trial installation?
To properly license your trial backup, follow the below steps:
1. Afte...
How to Change your Billing Plan
You can change your current billing plan to a different billing frequenc...
Reseller Exemption: Tax Collection and Fees in the US
If you are a reseller or a sales tax-exempt entity, please submit your c...
Tax Collection and Fees for the US
Sales tax will be remitted for all services and goods received by people...
Setting Up Extended Version History
With the extended version history feature, you will be able to extend th...
Paid Account Receiving Expired Trial Alerts
Each new installation of the Backblaze software creates a unique Backbla...
Transaction History and Invoices
How to find your account's billing:
1. Sign in to the Backblaze accoun...
Applying a Prepaid or Gift Code
To redeem a prepaid or gift code, follow these steps:
*Note* Prepaid cod...
Removing a License from an Account
To remove an unused license from a Backblaze account, and reduce the bil...
Backup a New Computer
To start backing up a new computer under your existing Backblaze account...
Removing a Backup From an Account and Reassigning a License
- Before completing this process, please ensure all desired data is loca...
How do I check the name/email of my Backblaze account?
If you launch the Backblaze application/ program, you will be able to se...
After Synchronizing With the Backblaze Datacenter, This Machine is Still Not Licensed
Problem
You have been using Backblaze and have a license. The Backblaze ...
'Transfer License' vs. 'Inherit Backup State'
Please note: Before proceeding with any method of transferring your lice...