Removing a License from an Account

To remove an unused license from a Backblaze account, and reduce the billing total, follow these steps: 

1. Visit https://secure.backblaze.com/user_signin.htm and sign in to your Backblaze account with your email address and password.

 

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2. Click on the "Overview" link in the upper left-hand navigation.

 

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3. In the Unused License area, click the "Delete License" link and proceed with the deletion.

 

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The above steps are only applicable for unused licenses. If the license you wish to remove is currently associated with a backup, the backup will first need to be removed before you can remove the unused license. For help removing a backup, please see our guide on Deleting a Backup.

 

* Please note this does not apply to Business Groups. If there are any unused licenses at the time of the next renewal, those unused licenses will instead be deleted automatically.

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