Troubleshooting

Having issues? Check here first.

• ★ Unable to install - Installer must be run as Administrator
• Why are my drives not updating?
• Take A Screenshot in Windows 10
• How to Roll Back Time
• Collecting Processes List (Windows)
• Collecting processes list (Mac)
• How to show the Backblaze Menu Icon (Mac)
• My anti-virus is disabled but I am still showing as 'offline'`
• Safety Freeze (Your Backup is Safety Frozen)
• Fixing your Permissions so Backblaze Settings will 'stick' (Windows)
• "ERR_MainDialog_TopBanner"
• "Your bzfileids.dat file is too large"
• iOS Trouble
• Backblaze seems to be slowing down my other web applications
• "Bzbui is not working properly"
• Does Backblaze support Volume Shadow Copy?
• "WARNING: The bzserv Service is Not Running Properly"
• Why do I keep encountering Safety Freezes?
• Missing Drives
• Initial Backup Keeps Pausing
• Error Run Command, creditpipe failed, err=B
• ERROR: Backblaze could not create a read-writable '.bzvol' directory on that hard drive
• ERROR: Horse
• ERROR: Fish
• ERROR: Bear
• ERROR: BzSelfExtractor_Unzip: could not append to file: bztransmit.exe
• How to configure AVG's firewall for Backblaze
• Apple - Duplicate Mount Point In /Volumes Error (i.e. /Example becomes /Example1)
• Why do I get a popup saying "NOTE: Your Computer Is Low On Disk Space"?