Two Factor Verification

To enable two-factor verification follow these steps:

 

1. Sign in to https://secure.backblaze.com/user_signin.htm with the current Backblaze account email address and password.

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2. Choose "My Settings" from the navigation on the left hand side.

3. Select the "Sign In Settings" link on the right hand side of the page.

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4. Enter in your current password and phone number and select the "Send Code" button. A phone number must be verified to use either SMS or Authentication Application Two Factor methods. 

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5. Check your phone for the text message containing the verification code. Enter the code and select "Verify". You will be presented with the following warning, click Continue to enable Two Factor Verification. 

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6. Change the Two Factor Authentication option to On, then choose either SMS or Authentication Application. If you choose SMS and leave the Generate Backup Codes option checked and click Update, it will show you a list of 10 backup codes you can use to regain access to your account in the future if you lose access to your phone number. Save or print these codes and keep them in a safe place. Once done, you will be logged out of your account automatically. Screen_Shot_2019-07-29_at_2.57.20_PM.png

7. If you choose Authentication Application, open your preferred Authentication Application and scan the QR code shown for your account. Enter the verification code presented in the app and click Verify. It will tell you below that field if it was successful. You also have the option to Allow fallback to SMS, which is enabled by default. This will allow you to have a verification code sent to your verified phone number if you lose your Authentication Application. You can then click Update to save the settings. If you left the Generate Backup Codes option checked, it will show you a list of 10 backup codes you can use to regain access to your account in the future if you lose access to your phone number. Save or print these codes and keep them in a safe place. Once done, you will be logged out of your account automatically. 

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8. When you log back in, you will see this screen after you enter your password if you chose SMS. You can click the switch from Off to On to have your current browser trusted, so you won't be asked again for the SMS verification code in that browser. You will still be asked for the code in other browsers or on other devices. You have the option to select Resend Code if you have trouble receiving the SMS code, or click Use Backup Code to enter one of the 10 backup codes you saved previously. 

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9. If you chose Authentication Application, you will see this screen instead. You can click the switch from Off to On to have your current browser trusted, so you won't be asked again for the Authentication Application verification code in that browser. You will still be asked for the code in other browsers or on other devices. You have the option to select Send SMS Fallback Code to your verified phone number if you have lost access to your Authentication Application, or you can select Use Backup Code to enter one of the 10 backup codes you saved previously. Screen_Shot_2019-07-29_at_3.15.27_PM.png

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