FAQs

Backblaze Knowledge Base

• ★ Backblaze Maintenance Schedule
• How Do I Disable Two Factor Verification?
• How Do I Disable Locate My Computer?
• VAT for EU Customers
• How to find your userPub.pem file on a Mac
• Top Questions from CrashPlan Users
• .bzvol is missing
• Deleting a Backup
• Backblaze iOS App FAQ
• Backblaze Android App FAQ
• How can I find Backblaze on Windows 8?
• How does Backblaze upload modified files?
• What size of drive will I get when I restore?
• How long will my USB Restore take?
• Installation Error: Public/Private Key Mismatch
• Why did I receive a $10 charge a month before my renewal?
• Does Backblaze backup iCloud/Dropbox?
• "Missing COMPUTER"
• Will my photo quality degrade when my files are compressed?
• Does Backblaze support OSX Server?
• What port does Backblaze run on?
• What can I do if I forgot my Private Encryption Key?
• How can I access Backblaze chat support?
• Does Backblaze support Voiceover for the Mac?
• How can I speed up my upload with Verizon FIOS?
• Will Backblaze backup my 'Windows.old' directory?
• I'm an international customer, what does that mean for me?
• Mac: Does Backblaze back up the Library folder?
• Refer-A-Friend FAQ
• Refunds