VAT for EU Customers – Help Desk

The European Union (EU) requires Value Added Taxes (VAT) be remitted for all services and goods received by people living within the EU. Backblaze provides both services (ex Computer Backup and B2 Cloud Storage) and goods (ex USB Hard Drive Restores).

To determine if VAT is applicable, and what specific rate, Backblaze uses:

- For services - the billing address

- For goods - the shipping address

VAT is based on location, you can set up the VAT information when you add your billing information, then select your country, the VAT field will appear if it is applicable:

If your billing is already set up, then you will need to sign in to your account here:

https://secure.backblaze.com/user_signin.htm
Type in your account email and password for Backblaze then click the sign in button.
Click the Billing link in the left-hand navigation panel.
Then click update payment method.

When you choose the country it will prompt for the VAT number:

Enter your country code and your VAT number to attach the VAT number to your account.

If you are creating a group, once you create the group and go to step 2, you will be asked for the VAT number, and if you have a group set up, then you can click on the Edit link in the group next to payment section, then add the VAT number here.

For more information on VAT formats please go here.

If you would like to know the rate for your EU country please see here:

VAT Rates.

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