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How It Works

Information on how the program works and guides.

Beginner's Guide to Personal/Online Backup
What Is Personal/Online Backup?   Personal Backup backs up all user-crea...
Lin Lin
Is Backblaze able to seed backups?
Backblaze is not able to seed backups, and can only accept data transmit...
Lin Lin
Can I prevent backup from using wifi or other networks?
Can I prevent backup from using wifi or other networks? Yes. The Backbla...
Nathan Verrilli Nathan Verrilli
Does Backblaze Have a Support Service Level Agreement?
Backblaze does not have a Support Service Level Agreement: We try to res...
nathan nathan
How does Backblaze handle large files?
By default Backblaze does not have any file size restrictions: The Backb...
nathan nathan
What happens if I rename or replace an external drive?
Backblaze will be able to detect any files that have already been upload...
nathan nathan
Issues Report
How can I see what files are being skipped? Beginning with 2.5.1 or late...
nathan nathan
What Happens If I Delete A File From My Computer?
By default, files that are deleted, overwritten, or otherwise removed fr...
Christopher Christopher
How can I delete files that have already been uploaded?
If there are some files that you would like to delete from our serves th...
nathan nathan
How do verify if my .pst files are being backed up?
The Outlook data (.pst) file is a file where Outlook stores your emails,...
nathan nathan
What Happens If I Move or Rename a File?
Our software contains a process called "deduplication" where files are d...
Christopher Christopher
What is a backup? What is Backblaze?
What is a backup? Simply put, a backup is an additional copy of computer...
adam adam
What does 'continuous' mean?
By default, Backblaze's backup schedule is set to 'continuous'.  Under t...
Lin Lin
How do I know if my files are backed up?
You can Launch the Backblaze application to see how many files are sched...
Lin Lin
What are the Processes Running as Part of the Backblaze Software on my Computer?
Backblaze has several processes running that are required for various fu...
Backblaze Help Backblaze Help