Unsupported Operating System
If you are not running an Operating System supported by Backblaze your b...
Personal Backup Software Release Notes
This article serves to track the current major releases of the Backblaze...
Beginner's Guide to Personal/Online Backup
What Is Personal/Online Backup?
Personal Backup backs up all user-crea...
Is Backblaze able to seed backups?
Backblaze is not able to seed backups, and can only accept data transmit...
Can I prevent backup from using wifi or other networks?
Can I prevent backup from using wifi or other networks?
Yes. The Backbla...
Does Backblaze Have a Support Service Level Agreement?
Backblaze does not have a Support Service Level Agreement:
We try to res...
How does Backblaze handle large files?
By default Backblaze does not have any file size restrictions:
The Backb...
What happens if I rename or replace an external drive?
Backblaze will be able to detect any files that have already been upload...
Issues Report
How can I see what files are being skipped?
Beginning with 2.5.1 or late...
What Happens If I Delete A File From My Computer?
By default, files that are deleted, overwritten, or otherwise removed fr...
How can I delete files that have already been uploaded?
If there are some files that you would like to delete from our serves th...
How do verify if my .pst files are being backed up?
The Outlook data (.pst) file is a file where Outlook stores your emails,...
What Happens If I Move or Rename a File?
Our software contains a process called "deduplication" where files are d...
What is a backup? What is Backblaze?
What is a backup?
Simply put, a backup is an additional copy of computer...
What does 'continuous' mean?
By default, Backblaze's backup schedule is set to 'continuous'. Under t...
How do I know if my files are backed up?
You can Launch the Backblaze application to see how many files are sched...
What are the Processes Running as Part of the Backblaze Software on my Computer?
Backblaze has several processes running that are required for various fu...