Windows Live Mail Restore Guide

Restoring for:

Windows Live Mail




1.

Sign into the Backblaze.com site

Click the "Sign in to Restore" link and enter your Backblaze account email address and password.


2.

Select the Computer you want to Restore

Click the "Restore File" link next to the computer's name you want to restore.


3.

Select the Windows Live Mail Files to Restore

On the 'View/Restore Files' page click the folders: 
C: > Users > YOURNAME > AppData > Local > Microsoft >Windows Live Mail
Select the Windows Live Mail folder and click the button 'Continue with Restore'




4.

Download the restore zip file

Backblaze will email you when your restore file has been prepared. It can take anywhere from a minute to a few hours depending on the size to prepare the download file. You can then click on the 'My Restores' page and download the zip restore. Usually your web browser (Internet Explorer, Firefox, Chrome) will download the restore file to your 'Downloads' folder (C:/Users/YOURNAME/Downloads).
Wait for the download to complete and then double click the zip file to uncompress the files. 

restore4.png

Tips for Downloading your Restore File:


• Internet Explorer Issues
When you use Internet Explorer to download a file, it will put a yellow bar at the top of the page. Click the bar and select 'Download File'. Then you will need to click the 'Download' button again.
Select 'Save' from the Windows Dialog that will pop-up. This will save the restore zip to your Downloads folder.



• Unzip Using The Backblaze Downloader
You can now use the Backblaze Downloader to unzip your large restores! Please use the Backblaze downloader as found on: http://www.backblaze.com/help-backblaze-downloader-win.html and press the "Unzip File" button: see below:
restore_downloader.jpeg

5.

Copy Restores to the Correct Folder

Once you have unzipped the restore file, you can open it up and view the files. Open up your Local Live Mail folder on your local computer found in:
C: > Users > YOURNAME > AppData > Local > Microsoft >Windows Live Mail
We recommend creating a new folder called 'old' and put your local copy the files inside. Then select and move your files from the Downloads folder to the local Windows Live Mail folder. 

Launch Windows Live and make sure your email was restored succesfully.





 

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