How do I change my email address that my Backblaze account is under?

To change your email address, please follow these steps:

1. Visit https://secure.backblaze.com/user_signin.htm and sign in with your current Backblaze account email address and password

2. Click "My Settings" on the left side navigation

3. Click "Change Email Address"

4. Enter your password, and then new email address into both fields, and click "Change Email"

5. An email will be sent to both new and old email addresses alerting you of the change.

If you don't know what email address your Backblaze account is using, here's how you can find it:

Mac: Pull down the Apple menu and choose System Preferences. Click the Backblaze Backup icon.

Windows: Click Start -> All Programs -> Backblaze -> Backblaze Control Panel

Please note: If you currently have Single Sign-On enabled, such as Office 365 or Google, SSO will need to first be disabled before you will be able to change the email address that is associated with your account.

For assistance in disabling SSO so that your email address can be changed, please see our guide Removing SSO from your account.