173 results for "support request"
How to create a Zendesk account to monitor Backblaze Support requests
When you submit a support request to Backblaze help, responses and follow-ups will be sent to the email address you enter
Support or Feedback for MSP360 (formerly CloudBerry)
feature requests, or support for Backblaze B2, submit a ticket here: https://help.backblaze.com/hc/en-us/requests/new
Support or Feedback for Synology Cloud Sync
https://account.synology.com/support/support_form.php For any and all inquiries, feature requests, or support for Backblaze
Supported Connection Protocols for B2
Currently only HTTPS requests are supported for B2 Cloud Storage. FTP or SSH are not officially supported.
Supported Operating Systems
Windows ME Windows XP (Backblaze support ended August 1, 2019) Windows Vista (Backblaze support ended August 1, 2019) Mac
B2 Release Notes
until Feburary 2nd, 2017. Download requests from either domain are supported. Requests to download files from a public bucket
Does Backblaze Have a Support Service Level Agreement?
Backblaze does not have a Support Service Level Agreement: We aim to respond to every help request within one business day
Creating a System Information Report (Windows)
Backblaze Support agents may request a System Information report in order to troubleshoot the issues you're encountering
Does Backblaze Sell My Personal Information?
service, for example to send you a service email or take a support request. Personal data are those files that are backed up or
Maintenance Update 12/10/2021
problems, please reach out to our Support Team: https://help.backblaze.com/hc/en-us/requests/new. Further updates will be