GDPR: How to access and view your personal data

You have the right to be able to access and view the personal data we have collected from you. We collect personal data so we can provide you the Backblaze products or services you are using: Backblaze Personal Backup, Backblaze Business Backblaze, or Backblaze B2 Cloud Storage. Some of the personal data elements we collect are your email address, payment information, computer name, etc. The complete list of personal data elements we collect can be found here.

To access and view the personal data we have collected from you, please sign in to your Backblaze account. Once you have logged in, you will be able to select, using the left hand navigation, various pages that display the data we have collected for your account.

The account data you will see, including your personal data, depends on the Backblaze products you use and the options you have selected to use. Here are few examples:

Example 1 - The Overview page (Personal Backup and Business Backup ONLY)

You will find the following personal data on the Overview page:

  • The Computer Name
  • The Drive Name(s) of the drives selected for backup on the computer

Example 2 - The Caps & Alerts page (B2 Cloud Storage ONLY)

You will find the following personal data on the Caps & Alerts page:

  • Phone Number
  • Email Address

Example 3 - The Billing page (All Products)

You will find the following personal data on the Billing page:

  • Credit Card (last 4 digits)
  • Email Address
  • Billing Address

Some of the data we collect from you is not considered personal data.  For example, the platform (PC or Mac) or the operating system you are using Windows-10, etc.  You will be able to access and view this account data as well. 

Some to the data we collect from you is never stored by us, so we can not display that type.  For example, you enter your full credit card number when you purchase Backblaze products.  We pass that data to a 3rd party credit card provider and then immediately forget the credit card number, only keeping the last four digits.

 

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