13 results for "Troubleshooting"
iOS Trouble
having trouble with the Backblaze iOS app, here are our troubleshooting steps: Try disabling Backblaze’s Save Password feature
Creating a System Information Report (Windows)
agents may request a System Information report in order to troubleshoot the issues you're encountering. A system report contains
How to send logs to Backblaze (Win)
time, you may need to send logs to support in order to troubleshoot an issue. To do so, please follow the guide below:
Collecting processes list (Mac)
may request a list of running processes from you to help troubleshoot backup issues. Security programs can occasionally block
How to send logs to Backblaze (Mac)
time, you may need to send logs to support in order to troubleshoot an issue. To do so, please follow the guide below:
Quicken Restore guide for the Mac
restored Quicken file to your Documents folder. Troubleshooting: Quicken icon is not showing on the folder - Generally
Collecting Processes List (Windows)
may request a list of running processes from you to help troubleshoot backup issues. Security programs can occasionally block
Windows Silent Deployment
endpoint if it finds Backblaze is already installed. Troubleshooting: Please note, a successful installation will result
Account Security FAQ
the instructions here: Enabling SSO for Individuals. Troubleshooting We strive to keep your account safe and if we deem
Mac Silent Deployment
service and offer them some tips and guidelines. Troubleshooting: Please note, a successful installation will result