Third-party Integrations: Error Codes Third-party Integrations: Error Codes
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Third-party Integrations: Error Codes

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Below are the common error codes for most of the third-party programs on the integrations list.
The errors are list in:
Class B
Class C
Storage Caps
 
If you do not see the error you are getting below, please contact support.
 
Class B Errors:
B2_fuse: 
2016-05-19 08:44:31,204:DEBUG:Open /test.txt (flags:163840)
2016-05-19 08:44:31,205:INFO:_get_file test.txt
Error returned from server:
 
Params: None
Headers: {'Authorization': '3_20160519157777_177777386747777772a08acb_8f4b7777777257d6772d53521616af07777777eff3_777_acct'}
 
{
  "code": "download_cap_exceeded",
  "message": "Cannot download file, download bandwidth or transaction (Class B) cap exceeded. See the Caps & Alerts page to increase your cap.",
  "status": 403
}
Traceback (most recent call last):
  File "/usr/lib/python2.7/site-packages/fuse.py", line 495, in _wrapper
    return func(*args, **kwargs) or 0
  File "/usr/lib/python2.7/site-packages/fuse.py", line 572, in open
    fi.flags)
  File "/usr/lib/python2.7/site-packages/fuse.py", line 800, in __call__
    return getattr(self, op)(*args)
  File "b2fuse.py", line 395, in open
    self.open_files[path] = array.array('c',self.bucket.get_file(path))
  File "/home/k77/b2_fuse/b2bucket_cached.py", line 155, in get_file
    return self._get_file(*args)
  File "/home/k77/b2_fuse/b2bucket.py", line 181, in _get_file
    with OpenUrl(api_url, None, encoded_headers) as resp:
  File "/home/k77/b2_fuse/b2_python_pusher.py", line 71, in __enter__
    sys.exit(1)
SystemExit: 1
 
 
HashBackup:
 Error returned from server:
 
Params: {"bucketId": "Your_bucket_ID_Here"}
Headers: {'Authorization': u'3_20160519157777_177777386747777772a08acb_8f4b7777777257d6772d53521616af07777777eff3_777_acct'}
 
{
  "code": "storage_cap_exceeded",
  "message": "Cannot upload files, storage cap exceeded. See the Caps & Alerts page to increase your cap.",
  "status": 403
}
 
Duplicity:
 Attempt 1 failed. HTTPError: HTTP Error 403: Forbidden
 
Synology:
 
 MSP360:
 
Cyberduck:
 
 
 
Class C Transaction Cap errors:
 
b2 python script:
ERROR: unable to authorize account: Unknown error: 403 transaction_cap Transaction cap exceeded, see the Caps & Alerts page to increase your cap
 
Cloudberry Backup:
 
 
Cyberduck:
Inline image 3
 

Odrive:
The b2 server could not validate these credentials.
 
B2_Fuse
Inline image 1
Hashbackup:
Inline image 3
 
Duplicity:
Inline image 4
 
Dropshare:
 
Neofinder:
 
Synology:
Also, check the storage caps limit, Synology cloud sync will keep trying to upload upon failure until the class C transactions are out, if you have a limit of $0.01 or $0.02  you may never see this error.
 
 
 
Storage Cap Error:
 
Hash Backup:
dest b2: error #1 of 3 in send arc.0.2: b2(b2): http status 403 (Cannot upload files, storage cap exceeded. See the Caps & Alerts page to increase your cap.) getting upload url
dest b2: retry #1 in 5 seconds for send arc.0.2
dest b2: error #2 of 3 in send arc.0.2: b2(b2): http status 403 (Cannot upload files, storage cap exceeded. See the Caps & Alerts page to increase your cap.) getting upload url
dest b2: retry #2 in 10 seconds for send arc.0.2
dest b2: error #3 of 3 in send arc.0.2: b2(b2): http status 403 (Cannot upload files, storage cap exceeded. See the Caps & Alerts page to increase your cap.) getting upload url
dest b2: stopping destination because of errors
dest b2: Traceback (most recent call last):
  File "/basedest.py", line 327, in loop
  File "/basedest.py", line 412, in sendcmd
  File "/basedest.py", line 68, in retry
  File "/b2dest.py", line 484, in sendfile
  File "/b2dest.py", line 174, in b2api
  File "/b2dest.py", line 146, in _uploadauth
Exception: b2(b2): http status 403 (Cannot upload files, storage cap exceeded. See the Caps & Alerts page to increase your cap.) getting upload url
 
Duplicity:
duplicity full ~/Documents/ b2://d9fff999997b:001b99999992d3aff5edabfceeeae57b45eee4f74@Testing/duplicity
Local and Remote metadata are synchronized, no sync needed.
Last full backup date: none
GnuPG passphrase: 
Retype passphrase to confirm: 
Attempt 1 failed. HTTPError: HTTP Error 403: Forbidden
Attempt 2 failed. HTTPError: HTTP Error 403: Forbidden
Attempt 3 failed. HTTPError: HTTP Error 403: Forbidden
Attempt 4 failed. HTTPError: HTTP Error 403: Forbidden
B2_Fuse: 
Error returned from server:
 
Params: {"bucketId": "1dc92b5dec998feeef020a1b"}
Headers: {'Authorization': u'3_20160519153250_f75bedbc7f59eeeee3444972_419eb852ac6eeee38ea8e7159d399eee98c66ee2_001_acct'}
 
{
  "code": "storage_cap_exceeded",
  "message": "Cannot upload files, storage cap exceeded. See the Caps & Alerts page to increase your cap.",
  "status": 403
}
 
Dropshare:
 
Cyberduck:
 
Synology:
Currently, it seems that Synology will keep re-trying to upload files if you are out of space, with no error, and it will keep chipping away at your class C transactions.  So if you are out of Class Transaction please look at the storage caps as well.
 
MSP360:
errors interation

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