How Do I Add Additional Licenses to my Backblaze for Business Account?

For IT Access Accounts: You can start backing up a new computer simply by installing the Backblaze program on the machine. All installations must be done using your account’s licensed email address.  Either you can install Backblaze on the user’s computer using the account credentials or alternatively, you can login to your Backblaze account, download your custom installer, and send it to your new user(s) to bypass account credentials.

To prevent your account from being out of compliance, we request that you let us know when you intend on adding new users by emailing your account representative or businesshelp@backblaze.com.

For Individual Access Accounts: Your user can start backing up a new computer simply by installing the Backblaze program on their machine. All installations must be done using their corporate email address for the  domain we’ve licensed for your account. If your company’s domain has changed, it is imperative that you let us know, so that we can update the account within our system.

To prevent your account from being out of compliance, we request that you let us know when you intend on adding new users by emailing your account representative or businesshelp@backblaze.com.

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