All restore drives are formatted to the operating system of the computer the restore was created from.
Please note: As of March 1, 2022 the option to receive USB Flash Drives will no longer be available. USB Hard Drives can still be ordered.
This guide applies to flash drives only. For help removing encryption from Restore Hard Drives, please see our Guide: How to disable encryption on Backblaze USB Restore Hard Drives.
The ability to remove encryption using BitLocker is only available to users who are running the Windows Pro Edition, and there is currently no way to remove the encryption using Windows Home Edition.
1. Open the Start Menu on your computer and choose Settings
2. From Settings, choose "System"
3. Scroll down in the System sidebar and select "About" in the left sidebar, then down to "Related Settings" and choose "BitLocker Settings"
3. If your drive is not already unlocked, select "Unlock Drive" and enter your Unlock code. Your Unlock Code can be found on the "My Restores" page of your backblaze.com account.
4. After the drive has been unlocked, select "Turn Off BitLocker"
5. This will show a decryption progress bar, please note that decrypting may take several hours to complete. Your computer should be left on and awake for the entire process if possible.
6. When the decryption has finished you will get a notice that it is complete. The drive will now no longer be encrypted and will not prompt you to unlock it going forward. You can then close out of this message.
Articles in this section
- How to Create a Restore from Your Backblaze Backup
- Apple Address Book Restore Guide
- How to Check the Status of your Restore Drive
- Downloading a Restore
- How do I find the Unlock Code/Encryption Key for my Snapshot drive?
- How to move files from your Restore to your Local Hard Drive.
- I have Extended Version History, how can I find my files?
- How to Order a Restore Drive
- How to remove encryption from a Flash Drive Restore using BitLocker
- Unlocking a Flash Drive with Bitlocker